Undoing an Import

On a number of occasions, we have come across an issue where we need to “undo” an import and then “re-import”.  In the past, we’ve asked for your assistance but we’d like to learn how to do it ourselves (similar to how we tackled “scrapping in bulk”).  Is it possible […]

Duplicate Part Number

I have a few questions: How did we enter this part number twice? How do we avoid double entries? How do we combine this part number, and delete one of the entries? (PN: PN 74-110-4)

Auto Message Request

I was wondering if we could set up 2 different automated messages for quotes? I would like to keep the one we have for regular quotes, and add a different one for no quotes. Something along the lines of thank you for your inquiry, but this ones a no quote.  […]

Exchange Repair Orders

For exchange repair orders, is there a way that we can tie them to the sales order for that particular exchange. Maybe we could link the sales order in the RO compact layout? That way, it sort of flags it for our accounting team to invoice our customer for the […]